Handling of Personal Information
1. What is personal information?
Personal information is information that can be used to identify a customer by name, address, telephone number, e-mail address, date of birth, gender, place of employment, family structure, etc., provided by the customer.
2. Acquisition of Personal Information
We may acquire your personal information to the extent necessary to properly provide various services, etc., to you. When acquiring personal information, we will clearly state the purpose of use in advance and use appropriate and fair means.
(Please note that if you do not provide us with your personal information, we may not be able to provide you with some of our products, services, etc. appropriately.)
3. Purpose of Use of Personal Information
The Company will use the personal information provided by customers on the Company's website for the following purposes. We will not use personal information beyond the scope of the following purposes.
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To respond to inquiries from the customer
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To send materials on various services, etc. that the customer has enquired about
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To appropriately provide various services, etc. requested by the customer
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To provide the customer with useful information on various services handled by the Company and our affiliated group companies (If the customer does not wish to receive such information, the Company will stop providing it upon request.)
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To contact the customer when it becomes necessary to do so for any other reason
〈Joint Use of Personal Information by the Company and Affiliated Companies〉
In order to provide better services to our customers, we and our affiliated group companies may share the personal information provided by our customers.
In addition, we may provide the customer with information on various services handled by us and our affiliated group companies via e-mail or direct mail, etc. If the customer does not wish to receive such information, we will stop providing it upon request.
4. Voluntariness of Entries
We will not provide or disclose personal information provided by customers to third parties, except in the following cases.
When we have the customer's consent
When there is a request based on laws and regulations, etc., and disclosure is deemed necessary
When it is deemed necessary to protect the life, body, or property of an individual
In addition, we may statistically process the personal information provided by our customers and provide or disclose it as “statistical information," but it does not contain any information that can identify individual customers.
〈Provision and Disclosure of Personal Information to Contractors〉
We may outsource the handling of personal information to a third party. When we provide or disclose our customers' personal information to a third party to the extent necessary, we will take appropriate measures, such as contractually obligating the third party to strictly manage personal information, prohibiting the re-provision of personal information, and preventing information leaks.
5. Requests from Customers for Disclosure, Correction, or Deletion of Personal Information
When we receive a request from a customer to disclose, correct, or delete his/her personal information, we will promptly respond to the request to a reasonable extent after confirming the identity of the customer or his/her representative in accordance with our prescribed procedures.
6. Security Control Measures for Personal Information
The Company's website appropriately and strictly manages personal information provided by customers and implements necessary and sufficient security control measures to prevent unauthorized access to personal information and the loss, destruction, falsification, or leakage of personal information.
1) Use of Cookie
Some pages on our website use a technology called “Cookie” to reduce the burden on our customers and to make the use of our website more convenient.
The Cookie is a small text file that is stored on your computer when you visit our website. This allows the customer's computer to be recognized when the customer visits the website again, improving convenience. No personally identifiable information remains in the Cookie.
Most computer browsers are set to accept the Cookie, but it is possible to set your browser to refuse to accept it. However, please note that this may result in some functions of the website not working properly.
2) Links to Other Websites
Our website contains links to websites operated by other companies in order to provide useful information and services to our customers. Please note that we are not responsible for any personal information on the linked websites.
7. Revision of Handling of Personal Information
In order to further protect the personal information of our customers, we will review and revise our handling of personal information from time to time. Revisions to the handling of personal information will be posted on the Company's website as necessary.
8. Contact for inquiries about the personal information
If you have any comments or questions regarding this privacy policy, please contact us at the following information.
2629-2 Oshikiri, Kumagaya City, Saitama, Japan
TEL (+81)48-598-7600
Electrical machinery and equipment manufacturer in Kumagaya City, Saitama Prefecture, dealing in fuel cell systems, hydrogen generators, and methanol-water reformers
Business hours: Monday - Friday 9:00 a.m. - 6:00 p.m.